Returns & Exchanges

At The Qualified Captain™, we want to ensure you are completely satisfied with your gear; if you are not 100% happy with your purchase, we offer easy returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unwashed, unworn items with original tags still attached into the original shipping mailer or a secure box.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.